How and how often is my data backed up?
Your most important data - the config file and the database export (Calendar / Contacts ...) - will be backed up every night to our backup server in Munich. The backup server has a RAID-5 disksystem and is crypted with Truecrypt. Your data directory (uploaded files) will be backed up once a week and transferred to a encrypted FTP server. The files are saved for 60 days.
What do I have to do to get a recovery of my data?
Thats easy, please send us a restore request with our Support Form. Do not forget to to send us the date of your requested recovery and the name of your cloud account.