Frequently Asked Questions
PortKnox is build on OpenSource software, where can I get the source code?
PortKnox uses Nextcloud, the code can be downloaded without charge at Nextcloud.com. It is licensed under AGPL.
Getting started for new ownAdmin customer
Here you will find all information about your new ownAdmin cloud.
How can I work with office files in my cloud?
Every cloud can be extended with Collabora Online. With this add-on you and your team can work together on office documents.
What does real private cloud means?
That makes Portknox unique: In contrast to other Nextcloud hosting providers Portknox offers every customer a separated installation which is completely isolated from the clouds of the other customers. Furthermore, every customer gets an own URL.
I have forgotten my password, how to get a new one?
Use this link to reset your https://<youraccount>.portknox.net/index.php/lostpassword/
My cloud should be accessible over my own domain. How?
My cloud should be accessible within my own domain, what needs to be done?
How and how often is my data backed up?
Here you can find all information about backup and recovery of your data.
